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Connect WhatsApp
Pair your business number with a QR scan or phone code. Multiple lines supported.
AI-first WhatsApp CRM
WhatsApp customer care, without the chaos
Hallo Zetta is an AI-first WhatsApp CRM inbox—AI handles routine replies from your knowledge base, and your team steps in when a human touch is needed.
AI-first, not AI-only. You stay in control of every conversation.
A partnership between Incredible Zetta and Ciptadusa (CDS). Part of the Zetta CRM family.
Zetta AI
Online
Halo, saya mau tanya soal paket enterprise
09:41
AI
Tentu! Paket Enterprise mencakup unlimited agents, dedicated support, dan custom integrations. Mau saya jelaskan detail harga?
09:41
Ya, tolong kirimkan proposalnya
09:42
AI
Siap! Saya buatkan proposal dan kirim ke email Anda.
Generating proposal…
09:42
Type a message…
Lead qualified
Handoff ready
Not a website chatbot—a WhatsApp operator console
WhatsApp-native inbox
Grounded in your docs
Human handoff anytime
Quiet in groups
How it works
Live in three steps
Connect your number, teach the AI from your docs, and run the inbox with your team.
2
Teach the AI
Upload docs or write answers in your knowledge base. Test in the playground before going live.
3
Run the inbox
AI replies to routine messages 24/7. Toggle AI off on any thread when your team takes over.
Why Hallo Zetta
A chatbot stalls. An AI agent adapts.
Scripted bots break the moment a customer goes off-menu. Hallo Zetta reads the message, recalls your knowledge, and moves the conversation forward.
Hi, I'd like to order, are there cookies good for gifting?
Our Golden Box is a popular gift choice. Want me to set one aside and check shipping to your address?
Agent suggests a gift set, captures the lead, and confirms shipping.
Not a website chatbot. A WhatsApp-native inbox—DMs, groups, mentions, quotes, and attachments.
What the agent does
Built to act like your best support staff
Natural conversation
Reads context and replies in plain language—in Indonesian, English, or a mix of both.
Grounded answers
Every reply draws on your published knowledge base, with guardrails you configure to stay on-brand.
Knows when to step back
In groups it only replies when @mentioned or quoted. Per conversation, you decide when AI is on.
Moves work forward
Qualifies leads, answers questions, and labels conversations so nothing slips through the inbox.
Features
One WhatsApp inbox. AI and your team together.
Everything sales and support need in the channel your customers already use.
AI first replies
An AI agent answers routine messages 24/7 from your knowledge base, across direct chats and groups.
Human handoff
Staff reply in the same thread with full context and media. Switch AI off per conversation anytime.
Contacts & team inbox
Contacts, labels, and team roles in one workspace—part of the Zetta CRM family.
Use cases
From first message to resolved conversation
Put an AI agent on the work that fills your inbox, so your team focuses on conversations that need a person.
Capture leads
Greet new enquiries instantly, answer product questions, and qualify the buyer before handing a warm lead to sales.
How it stays honest
Trust comes from control, not promises
“Replies are grounded in the knowledge base you publish, not made-up answers. You decide what the agent knows.”
Recall from your own docs
Grounded answers
“Set the assistant soul and guardrails so the tone and limits match your business.”
On-brand by design
Configurable guardrails
“AI is on only where you allow it. A human can take over any conversation at any moment.”
You stay in control
Human in the loop
For teams
Made for teams who live in WhatsApp
Grows with you
From your first conversation upward—built on the same infrastructure mindset as Zetta CRM.
WhatsApp-native
Direct chats, groups, @mentions, quoted replies, and media attachments—handled the way WhatsApp actually works.
Your data, isolated
Customer data stays private to your workspace. You control what the agent can access.
Part of Zetta CRM
The WhatsApp inbox for Zetta CRM teams—not a bolt-on chat widget.
FAQ
Frequently asked questions
An AI-first WhatsApp CRM is a team workspace built for WhatsApp—contacts, conversations, and AI-assisted replies in one place. Hallo Zetta is one: AI answers routine messages from your published knowledge base, qualifies leads, and hands off to humans anytime. It is the WhatsApp layer of the Zetta CRM family, not a website chat widget.
Put an AI agent in your WhatsApp inbox
Connect your number, publish your docs, and see how Hallo Zetta handles a real conversation—with your team always one toggle away.